Exclusive Windows and Doors of Austin’s Commitment to Excellence is to provide the most comprehensive selection of beautiful, energy efficient, luxury windows and doors in Texas; coupled with the absolute best professional window and door services available.
“Exclusive Windows and Doors of Austin (EWDA) provides impeccable service and follow-through,” explains Dan Barrett, architectural territory manager with Loewen Windows. “They service builders and architects with product knowledge, quotes, value engineering, delivery and service; they are very thorough.”
EWDA believes in doing business face-to-face, people-to-people as an industry leader developing relationships with other industry professionals. Barrett says, “Chris Brown (general manager of EWDA) and his team have made a concerted effort to be seen in the Austin building and architectural community, and have established trust, knowledge, and expertise through various marketing activities, one-on-one interaction and surpassing customers’ expectations.”
The Exclusive team is active with the Home Builders Association of Greater Austin (HBA), the American Institute of Architects (AIA) and the National Association of the Remodeling Industry (NARI). EWDA typically has one or more homes featured in the local HBA, AIA and NARI annual home tour events. Brown has earned his Certified Graduate Builder designation from the National Association of Home Builders. Does he plan to build houses? No, but he does hope to better serve builders and architects. “It helps me be more knowledgeable for my clients,” he explains.
Charles Travis, principal of Chas Architects, has worked with EWDA over the past decade and has come to rely on their ability to help his team, as well as his firm’s customers, navigate the options available on high-end fenestration products. EWDA has a vast showroom, office and warehouse space that allows for clients to come in and see products in person. Their extensive product lines include Bieber, Loewen, Weather Shield, Sierra Pacific, Windsor, Heritage, LaCantina and Rehme Steel, just to name a few.
“Chris has hosted numerous lunch meetings with my clients at his showroom, giving my clients the opportunity to handle the products and understand all the options available,” Travis says. “This is a great educational opportunity for my clients, and Chris always finds a way to make it fun. This commitment to education is unmatched in my experience and very much appreciated.” Travis adds, “By being informed, I can make better decisions on behalf of my clients as well.”
EWDA strives to be an integral part of the build team. “Exclusive is always there to help us in educating the client and the contractor while keeping the architect’s vision intact,” says James LaRue, principal of James D. LaRue Architecture. “They are also always conscious of our budget constraints and work diligently to make the project successful. All of this helps to make Exclusive our window and door partner on all of our most demanding projects.”
This approach resonates with EWDA’s architects and builders. Marshall Durrett, principle of Durrett Interests, reiterates, “Chris and his team at EWDA are the ‘go to guys’ when it comes to residential construction in Austin, Texas. They carry windows and doors from the highest-of-high-end to more affordable…to the most energy-efficient. I would trust sending even the most challenging of clients to EWDA, knowing that they would be treated with the utmost respect and professionalism.”
Always putting their clients’ needs first, EWDA sends its service team out in the field to do job site deliveries. Brown admits it’s a unique way of doing things, but says “it gives us an opportunity when we deliver products to a job site to also deliver expertise and service along with them.”
Brian Long, principle of Elegant Estate Homes of Austin, remarks that “Chris Brown is a master of client service, integrity and knowledge of his product. He has shown time and time again why he is my first choice for windows and doors. He will work diligently to get your project the best quality products on time with professional delivery and service after the sale.”
And that’s just what you get with Exclusive Windows and Doors of Austin. As the tag-line says and consistent with the company’s commitment to excellence: “We Sell Windows…We Deliver Service!”